- • Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
- • We will only retain personal information as long as necessary for the fulfillment of those purposes.
- • We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
- • Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
- • We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
- • We will make readily available to customers information about our policies and practices relating to the management of personal information.
We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.
1. Collection of Information
1.1 Survey Information
vtheater.com collects information from individuals by various methods, including, but not limited to, when an individual voluntarily completes a vtheater.com survey, order form, or a registration page either online or offline, or by means of online or offline surveys, order forms, or registration pages operated by third parties (collectively, a "Survey"). (As used herein, "online" means using the Internet, including the Website, and related technologies, and "offline" means by methods other than online, including in person, in the postal mail, using telephones and cell phones, and other similar means.) In the Surveys, vtheater.com or a third party (a "Third Party") may ask an individual to provide various information to vtheater.com, which may include his or her name, email address, street address, zip code, telephone numbers (including cell phone numbers and carriers), SMS messaging details (e.g. date, time and content of the SMS message), birth date, gender, salary range, education and marital status, occupation, social security number, employment information, personal and online interests, and such other information as may be requested from time to time (together, "Survey Information"). vtheater.com may also collect information concerning an individual from another source and use that information in combination with information provided from this Web Site. Completing the Surveys is completely voluntary, and individuals are under no obligation to provide Survey Information to vtheater.com or Third Party, but an individual may receive incentives from vtheater.com or a Third Party in exchange for providing Survey Information to vtheater.com.
1.2 Third Party List Information
vtheater.com collects information from individuals when an individual provides information to a Third Party and vtheater.com subsequently purchases, licenses, or otherwise acquires the information from the Third Party (the "Seller"). Such purchased information may include, but is not limited to, an individual's name, email address, street address, zip code, telephone numbers (including cell phone numbers and carriers), SMS messaging details (e.g. date, time and content of the SMS message), birth date, gender, salary range, education and marital status, occupation, industry of employment, personal and online interests, and such other information as the individual may have provided to the Seller (together, "Third Party List Information"). When acquiring Third Party List Information, vtheater.com seeks assurances from the Seller that the Seller has a right to transfer the Third Party List Information to vtheater.com and that the Seller has a right to provide offers from advertisers to the individuals whose personal information is included on the Seller's list.
1.3 Other Information
Other occasions when vtheater.com obtains information from individuals include (1) when an individual is making a claim for a prize or seeking to redeem an incentive offered by vtheater.com or by a Third Party, (2) when an individual requests assistance through vtheater.com customer service department, and (3) when an individual voluntarily subscribes to a vtheater.com service or newsletter (together, "Other Information").
1.4 Cookies, Web Beacons, and Other Info Collected Using Technology
vtheater.com currently uses cookie and web beacon technology to associate certain Internet-related information about an individual with information about the individual in our database. Additionally, vtheater.com may use other new and evolving sources of information in the future (together, "Technology Information").
(a) Cookies. A cookie is a small amount of data stored on the hard drive of the individual's computer that allows vtheater.com to identify the individual with his or her corresponding data that resides in vtheater.com database. You may read more about cookies at cookiecentral.com. Individuals who use the Website need to accept cookies in order to use all of the features and functionality of the Website.
(b) Web Beacons. A web beacon is programming code that can be used to display an image on a web page (by using an <img src="x"> programming function -- see http://truste.org for more information), but can also be used to transfer an individual's unique user identification (often in the form of a cookie) to a database and associate the individual with previously acquired information about an individual in a database. This allows vtheater.com to track certain web sites an individual visits online. Web beacons are used to determine products or services an individual may be interested in, and to track online behavioral habits for marketing purposes. For example, vtheater.com might place, with the consent of a Third Party website, a web beacon on the Third Party's website where show tickets are sold. When Nate, an individual listed in vtheater.com database, visits the fishing website, vtheater.com receives notice by means of the web beacon that Nate visited the show ticket site, and vtheater.com would then update Nate's profile with the information that Nate is interested in show tickets. vtheater.com may thereafter present offers of shows related products and services to Nate. In addition to using web beacons on web pages, vtheater.com also uses web beacons in email messages sent to individuals listed in vtheater.com database.
(c) New Technology. The use of technology on the Internet, including cookies and web beacons, is rapidly evolving, as is vtheater.com use of new and evolving technology. As a result, vtheater.com strongly encourages individuals to revisit this policy for any updates regarding its use of technology.
1.5 Outside Information
vtheater.com may receive information about individuals from Third Parties or from other sources of information outside of vtheater.com including information located in public databases ("Outside Information").
1.6 Individual Information
As used herein, Individual Information means Survey Information, Third Party List Information, Other Information, Technology Information, and Outside Information, and any other information vtheater.com gathers or receives about individuals such as usage data, file transfer and viewing data.
1.7 No Information Collected from Children.
vtheater.com will never knowingly collect any personal information about children under the age of 13. If vtheater.com obtains actual knowledge that it has collected personal information about a child under the age of 13, that information will be immediately deleted from our database. Because it does not collect such information, vtheater.com has no such information to use or to disclose to Third Parties. vtheater.com has designed this policy in order to comply with the Children's Online Privacy Protection Act ("COPPA").
1.8 Credit Card Information
vtheater.com may in certain cases collect credit card numbers and related information, such as the expiration date of the card ("Credit Card Information") when an individual places an order from vtheater.com. When the Credit Card Information is submitted to vtheater.com, such information is encrypted and is protected with SSL encryption software. vtheater.com will use the Credit Card Information for purposes of processing and completing the purchase transaction, and the Credit Card Information will be disclosed to Third Parties only as necessary to complete the purchase transaction.
Log File Data: When users log-in to access their account, our servers will automatically record and archive certain information that web-browsers send whenever visiting a Website. These server logs may include information vital to validating the user's authorization to access the account. Information, such as a Web request, Internet Protocol (the "IP") address, browser type, browser language, referring pages, exit pages and visited URLs, platform type, click counts, pages viewed and in what order, time spent, the date and time of the request, and other important data is necessary to validate and authorize a user's entry and activity on the Website.
2. Use of Individual Information
2.1 Discretion to Use Information
THE COMPANY MAY USE INDIVIDUAL INFORMATION FOR ANY LEGALLY PERMISSIBLE PURPOSE IN COMPANY'S SOLE DISCRETION.
The following paragraphs in Section 2 describe how vtheater.com currently uses Individual Information, but vtheater.com may change or broaden its use at any time. As noted, vtheater.com may update this policy from time to time. vtheater.com may use Individual Information to provide promotional offers to individuals by means of email advertising, telephone marketing, direct mail marketing, online banner advertising, and package stuffers, among other possible uses.
vtheater.com uses Individual Information to provide promotional offers by email to individuals. vtheater.com may maintain separate email lists for different purposes. If email recipients wish to end their email subscription from a particular list, they need to follow the instructions at the end of each email message to unsubscribe from the particular list. To unsubscribe from all vtheater.com email lists, a person must use the 'unsubscribe' button in the email.
2.2a Content of Email Messages
In certain commercial email messages sent by vtheater.com, an advertiser's name will appear in the "From:" line but hitting the "Reply" button will cause a reply email to be sent to vtheater.com. The "Subject:" line of vtheater.com email messages will usually contain a line provided from the advertiser to vtheater.com.
2.2(b) Solicited Email
vtheater.com only sends email to individuals who have agreed on the Website, in writing, or verbally at our box office to receive email from vtheater.com or to individuals who have agreed on Third Party websites to receive email from Third Parties such as vtheater.com. vtheater.com does not send unsolicited email messages. As a result, statutes requiring certain formatting for unsolicited email are not applicable to vtheater.com email messages.
2.3 Targeted Advertising
vtheater.com uses Individual Information to target advertising to an individual. When an individual is using the Internet, vtheater.com uses Technology Information (see also Section 2.5 below) to associate an individual with that person's Individual Information, and vtheater.com attempts to show advertising for products and services in which the person has expressed an interest in the Surveys, indicated an interest by means of Technology Information, and otherwise. vtheater.com may, at its discretion, target advertising by using email, direct mail, telephones, cell phones, and other means of communication to provide promotional offers.
2.4 Direct Mail and Telemarketing
vtheater.com uses Individual Information to advertise, directly or indirectly, to individuals using direct mail marketing or telemarketing using telephones and cell phones.
2.5 Mobile Phone SMS Messaging
In certain cases, when requested by an individual, a Third Party may use Individual Information to provide customized content and advertising via SMS messaging to an individual's cell phone. vtheater.com is not responsible for the privacy practices or the content of such Third Parties.
2.6 Use of Technology Information
vtheater.com uses Technology Information (1) to match a person's Survey Information and Third Party List Information to other categories of Individual Information to make and improve profiles of individuals, (2) to track a person's online browsing habits on the Internet, (3) to determine which areas of vtheater.com web sites are most frequently visited. This information helps vtheater.com to better understand the online habits of individuals so that vtheater.com can target advertising and promotions to them.
2.7 Profiles of Individuals
vtheater.com uses Individual Information to make a profile of an individual. A profile can be created by combining Survey Information and Third Party List Information with other sources of Individual Information such as information obtained from public databases.
2.8 Storage of Individual Information
vtheater.com stores the Individual Information in a database on vtheater.com computers. Our computers have security measures (such as a firewall) in place to protect against the loss, misuse, and alteration of the information under vtheater.com control. Not withstanding such measures, vtheater.com cannot guarantee that its security measures will prevent vtheater.com computers from being illegally accessed, and the Individual Information on them stolen or altered.
3. Dissemination of Individual Information
3.1 Sale or Transfer to Third Parties
vtheater.com MAY SELL OR TRANSFER INDIVIDUAL INFORMATION TO THIRD PARTIES FOR ANY LEGALLY PERMISSIBLE PURPOSE IN vtheater.com SOLE DISCRETION.
3.2 Order Fulfillment
vtheater.com will transfer Individual Information to Third Parties when necessary to provide a product or service that a person orders from such Third Party while using vtheater.com web sites or when responding to offers provided by vtheater.com.
3.3 Legal Process
vtheater.com may disclose Individual Information to respond to subpoenas, court orders, and other legal processes.
3.4 Summary Data
vtheater.com may sell or transfer non-individualized information, such as summary or aggregated anonymous information about all persons or sub-groups of persons.
Individuals have access to their Individual Information collected to provide an opportunity for an individual to correct, amend, or delete such information. Access can be obtained by contacting firstname.lastname@example.org. vtheater.com may also grant advertising clients and email services providers' access to an individual's email address to verify the origin of the Individual Information collected.
4. Privacy Practices of Third Parties
4.1 Advertiser cookies and web beacons
Advertising agencies, advertising networks, and other companies (together, "Advertisers") who place advertisements on the Website and on the Internet generally may use their own cookies, web beacons, and other technology to collect information about individuals. vtheater.com does not control Advertisers' use of such technology and vtheater.com has no responsibility for the use of such technology to gather information about individuals.
The Website and email messages sometimes contain hypertext links to the web sites of Third Parties. vtheater.com is not responsible for the privacy practices or the content of such other web sites. Linked web sites may contain links to web sites maintained by Third Parties. Such links are provided for your convenience and reference only. vtheater.com does not operate or control in any respect any information, software, products or services available on such Third Party web sites. The inclusion of a link to a web site does not imply any endorsement of the services or the site, its contents, or its sponsoring organization.
4.3 Affiliated Companies
vtheater.com may disclose, transfer, and sell Individual Information to entities affiliated with vtheater.com in vtheater.com discretion. Should vtheater.com be subject to an acquisition, merger, sale or other change of control or business entity status, vtheater.com reserves the right to transfer or assign the Information collected from the Website.
5. Individuals Outside of the United States
Anyone using the Website outside of the United States acknowledges that personal information will be collected and stored by vtheater.com in the United States. By using the Website, you consent to the transfer of information to and/or storage of information outside of your country and in the United States.
California User Consumer Rights. In accordance with California Civil Code Sec. 1789.3, California resident users are entitled to know that they may file grievances and complaints with California Department of Consumer Affairs, 400 R Street, STE 1080, Sacramento, CA 95814; or by phone at 916-445-1254 or 800-952-5210; or by email to email@example.com.
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